The managed service provider (MSP) landscape is experiencing rapid evolution as businesses increasingly rely on external IT support. To gain valuable insights into the industry’s current state, we interviewed Bill Hammelman of CCP Tech and Bill Hughes of Weehooey as part of the JumpCloud Partner Success Interview series. This blog post delves into common trends and challenges faced by MSPs based on their expertise.

AI-driven security analytics reduces analyst burnout Most SIEM technologies in today’s market have not kept up with the pace of innovation and place a heavy burden on security analysts to perform manual, labor-intensive tasks in order to maintain defenses. Generative AI is helping security professionals address today’s dynamic threat landscape and prepare for future threats.

As offensive security specialists for over 10 years, we have tested countless organisations who believe their SIEM, EDR or MDR provider offers them comprehensive defense, only to find them lacking in fundamental areas. From our experience, some “traditional” in-house, yet adequately resourced, Security Operations Centres (SOCs) can still provide a robust defense, while others struggle to stay on top of emerging threats.

In the summer of 2022, a few Twilio employees received an odd text message. Appearing to be from the internal IT department, these messages suggested employees need to reset expiring passwords through a specific URL. However, neither the URL or the message was legitimate, and the threat actors controlled the URL. They essentially tricked employees into giving away credentials, resulting in the compromise of over 130 connected organizations.

In today's data-driven world, protecting critical business information is paramount. We're excited to announce that Rubrik support for Oracle Databases on Windows is now available. This added support enables customers to bring Rubrik Security Cloud to even more of their mission-critical Oracle environments, providing a comprehensive, efficient, and reliable data protection solution for enterprises of all sizes.

Data Loss Prevention (DLP) for email systems helps organizations prevent sensitive data within email from being lost, leaked, or accessed by unauthorized individuals, be it an insider risk or malicious behavior from outside. Solutions for email DLP monitor inbound and outbound messages, searching for loss risks like content or attachments that are sensitive, confidential, or protected by regulation. Email DLP systems can flag, block, or delete an email based on custom policy.

An MSI (Microsoft Installer) installer is a file format and technology that Microsoft developed for installing, maintaining, and removing software on the Windows operating system. MSI installers are the usual tools for software deployment in companies and for software distribution to users. MSI installers’ main characteristics are the structure’s packaging, the possibility of installation customization, rollback, silent installation, patch management, and digital signing.

When it comes to cybersecurity, ransomware is probably one of the first threats you think of. It seems like it’s everywhere — and it is. Ransomware is one of the most notorious cyber threats affecting individuals, businesses, and organizations globally. The frequency and impact of these attacks have surged in recent years, making it crucial to understand their nature and how to protect against them.