Companies engage with a managed detection and response (MDR) provider to help ensure they detect cyber threats before they do any damage. The "response" part of the MDR moniker is key to that effort, making it vital to determine up front exactly what your chosen provider will do when it detects a threat in your environment.

Trustwave SpiderLabs’ recent threat report on the hospitality industry included a reminder that people are the weakest link in most any cyber security plan, along with some sobering points demonstrating how employees are being challenged more than ever by bad actors armed with generative artificial intelligence (GenAI) tools.

Among the due diligence a company should perform when signing with a managed detection and response (MDR) provider, one item that may not be top of mind is who owns custom content developed during the service. You may be surprised to find out it’s often the provider, not you. MDR content ownership becomes an issue when you change providers or bring in-house the monitoring capability.

While third-party products and services are crucial to everyday business operations for almost any company, they also present significant security concerns, as high-profile attacks including SolarWinds and MOVEit laid bare. Trustwave research shows the attacks vary by industry but also makes clear the best defense is the stringent application of the latest security measures, including penetration tests, vulnerability scans, and managed detection and response (MDR) services.

Managed detection and response (MDR) providers often tout how quickly they can onboard new clients, and rapid onboarding can indeed be essential in many instances, but speed is not always paramount. What is crucial for long-term peace of mind is to configure the MDR service for robust detection of threats and protection of all your critical assets. This scope-of-coverage aspect can get lost as MDR providers promise to onboard clients in ever-tightening timeframes, including self-service onboarding.

Trustwave has been named a Representative Vendor in Gartner just released the 2024 Market Guide for Co-Managed Security Monitoring Services. Gartner estimates that there are more than 500 vendors who offer co-managed security monitoring services. Trustwave was listed as a Representative Vendor that does not imply an exhaustive list.

The security analyst firm Frost & Sullivan positioned Trustwave as a leader and top innovator in its research on the MDR market landscape, noting its innovative, industry-leading cloud-native Fusion platform provides visibility into cloud, network, endpoint, OT, and email environments, while its Managed Detection and Response solution will spur faster than average industry revenue growth.

Managed XDR (MXDR) is a service-led security solution that uses a wide range of telemetry sources to better unify and automate incident investigation, analysis, and response. Extended Detection and Response (XDR) is the technology at the heart of MXDR. It is a security platform that unifies telemetry across multiple security layers, such as networks, endpoints, applications, email, identities, and cloud services, into a single platform.