The Hidden Trade-off in Managed Detection and Response
When MSPs evaluate MDR services, the conversation usually starts in the same place: Tell me about your SOC and how quickly you respond. Those are good to know, but they don't tell you one thing that determines whether the service works: how much of your clients' environments the provider can see and act on. A SOC that's available 24/7 but only watching half the environment isn't protecting your clients. It's giving your clients a false sense of security.