Vendors increasingly claim to offer SecOps platforms. Yet, their solutions are so different from each other that buyers find themselves wondering what the term “SecOps platform” even means. We’d like to give a straightforward answer to that question.

This blog was originally published on MSSP Alert on November 20, 2024. Imagine being able to offer your customers instant value for selecting your MSSP over others. This sounds like a tricky proposition, given that organizations seeking managed security solutions can be extremely diverse. What could a medical institution need that would also benefit an energy company? Where do the needs of a tech startup and a dairy farm intersect?

Managed security service providers (MSSPs) must confront a worrying trend: More and more cybersecurity solutions vendors are developing—or acquiring—managed services offerings of their own. This places MSSPs in direct competition with the vendors on whose tools they depend. Large EDR/XDR providers like CrowdStrike, Palo Alto, and Check Point already have managed detection and response (MDR) services. And more large security firms are moving in this direction.