AI at Work: Speed, Risk, and Why Simplicity Wins
I’ve been spending a lot of time with teams and customers talking about AI. Not in terms of buzzwords or market predictions, but the real, in-the-trenches work of building software, serving customers, and securing identities and data. The mindset we’ve adopted around AI is simple: you can’t cut your way to great products or great customer experiences. AI isn’t about replacing people or chasing short-term efficiency gains.