How incident.io and Apono Enable Just-in-Time Access for Incident Response
Picture this: it’s 2am, your pager goes off, and you’re staring at a production database that’s on fire. You know exactly what’s wrong. You know exactly how to fix it. But you can’t touch anything because you’re waiting on someone to approve your access request. Meanwhile, your customers are down, your SLAs are bleeding out, and you’re refreshing Slack, and every minute you spend waiting is another minute of damage you could’ve prevented.