Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

What if your service desk could solve a ticket before a human ever picked it up? Steven Payne walks through a live incident and shows ServiceNow's Now Assist doing the detective work in real time, pulling live Tanium endpoint data to pinpoint the root cause and draft the resolution, all in seconds. No log-diving, no remote sessions, no back-and-forth. Just a faster path from "ticket opened" to "issue resolved," with a person still firmly in control of the final call. This is what an autonomous service desk actually looks like in action — watch it happen.

Want to point your own AI at Tanium? The Atlas MCP Server makes that possible — governed, scoped, and available today. In this episode we cover: Tanium MCP - Available now (read-only) How to set up OAuth clients and how RBAC applies How to scope a single-purpose agent to one module, like Asset, using path-based tool filtering How to tell which tools consume Atlas AI credits - and which don't!

A critical vulnerability is discovered. Minutes later, it's patched — approved, scheduled, and deployed, with no one bouncing between systems to make it happen. In this video, Steven Payne shows how Tanium and ServiceNow close the gap between finding a problem and fixing it, turning a vulnerability into a governed change request and an executed patch deployment without a single manual hand-off. It's change management and endpoint remediation working as one motion instead of two disconnected jobs. If patch cycles have ever felt like a race against the clock, watch how much faster — and safer — that race can be.

You're the CISO at Larkfield Health, a 9,500-person health tech company. A little after 9:00 AM on a Tuesday, your Head of Detection forwards you a message from a security researcher you've never heard of. They say they've found a way to make Wingman—the AI assistant you rolled out company-wide six months ago—hand internal data to an outsider, and that a collection server that isn't theirs is already receiving it. Nothing in your own stack has made a sound.

Standing exceptions to your application control policy are exactly that—standing. Once you allow an app or lift a restriction, it usually stays open indefinitely, whether or not it's still needed. In this tutorial, we cover how to configure just-in-time (JIT) application access in MSP Central. Learn how to grant temporary, rule-based access to specific applications so users get what they need for a limited window, without leaving permanent access behind.