One of the most important technology trends in cybersecurity is AI (artificial intelligence). The idea behind AI in cybersecurity is to use AI-enabled software to augment human expertise by rapidly identifying zero day malware, APTs, malwareless attacks, or hacking attempts, reducing the organizations’ incident costs.

Setting up your security tools to work together seamlessly is often easier said than done, leading to time-consuming tasks and potential security gaps, especially without the proper tools. You must have both the ability to connect to any product, using APIs, CLIs or proprietary protocols, and do that in a simple no-code manner, without having to know the ins and outs of each technology. Without these, the ability to quickly automate is greatly diminished – as in legacy SOAR products.

Cybersecurity is a landscape forever in motion, an arena where threats evolve at an alarming pace. The tools we employ to counter threats should match this pace and anticipate the unforeseeable. Still, a chasm exists where tools are not keeping up with the changes, particularly regarding case management. I’m Dor Morgenstern, lead PM for Case Management at Torq. With a background rooted in cybersecurity, I’ve seen firsthand the evolving challenges that security operations face.