Networking teams have invested heavily in automation to help them manage increasing workloads and reduce manual tasks. Yet many still face the same issues, like outages, stalled operations, and managing growing incident volume. This problem isn’t a lack of automation: it’s what happens after automation runs. Automation is useful for individual tasks, but it can’t handle the complexity of real-world networking processes, which demand coordination across teams, environments, and tools.
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By Tines
Runbooks are supposed to be the safety net under operations. Unfortunately, most aren't because they live in wikis that decay as tools change, get linked from alerts but never consulted, and fail the responder the moment pressure arrives. The gap is between what the runbook says and what the responder can actually execute. Teams reach for AI to close the gap.
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By Tines
The Tines Voice of Security 2026 report found that security professionals spend 44% of their time on manual, repetitive work. A workflow engine is the software built to take that operational drag off people, deciding what happens next based on events, rules, and state. The category is shifting. The workflow engine used to live inside one system, running a narrow set of backend steps.
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By Amber Langdon
When a security alert fires, your analyst opens your security information and event management (SIEM) platform, copies an IP address, pastes it into a threat intelligence platform, checks the asset inventory, cross-references the identity provider, and messages the on-call lead on Slack. Meaning your analyst needs to wade through five tools, taking at least ten minutes before any actual response begins.
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By Conor Broderick
Most teams adopting AI in their workflows understand that LLMs do not behave like traditional software. The same input does not always produce the same output, and even when it does, the model can be wrong, manipulated, or misled. Hallucinations happen even without adversarial input. Air Canada learned this in 2024 when a tribunal ordered the airline to honor a bereavement-fare refund policy its support chatbot had invented out of thin air.
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By Kelli Hinteregger
It was a bold move, but our finance team was fully on board. They both approved and championed the approach. They wanted to see exactly how much value we could unlock for our customers. They didn't look at the resulting bill and ask us to slow down.
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By Niall Heffernan
Today, we’re proud to share that Tines has achieved ISO 27001, ISO 27701, and ISO 42001 certification. This marks an important milestone in how we continue to effectively manage information security, privacy, and AI governance across our business and platform. For you, this is about more than achieving the ISO trifecta.
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By Christina Kokoros
IT Service Management platforms like ServiceNow and Jira Service Management have fundamentally shaped how modern IT organizations operate. They bring structure to incident response, discipline to change management, and consistency to request fulfillment. For many enterprises, ITSM is the operational backbone that keeps digital services reliable, governed, and accountable.
Security operations often feel like a paradox: a discipline built on high-speed decision-making wrapped inside layers of noisy, inconsistent data. Every alert has some useful and not so useful noise, but only a few truly matter. Our job is to know the difference. For us, Tines became the medium through which the noise resolved into signal.
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By Hannah Roy
Have you submitted your YDWWT workflow yet? Submissions close April 14th. We’ll be giving away an exclusive Workflow Workshop LEGO set to one lucky entrant. NOTE: everyone who enters YDWWT is eligible to win this prize, winner will be selected at random. Enter now.
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By Tines
88% of AI proof-of-concepts never make it to production, according to IDC. That wasn’t the case for Robinhood. But of course, the journey wasn’t without obstacles.
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By Tines
Tired of manually exporting Splunk correlated search data into your compliance tools? This 5-minute flow from the Tines story library automatically queries Splunk Enterprise Security's notable index, polls for results, and uploads them directly as external evidence to your Drata security controls.
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By Tines
Automate compliance evidence collection from Armis to Drata in under 5 minutes. Manually gathering and uploading alert evidence for compliance audits is time-consuming and error-prone. In this video, we walk through a Tines story that automatically pulls unhandled alerts from Armis and uploads them as external evidence to the matching alert controls in Drata, complete with pagination handling so no data gets missed. The result is a fully automated compliance evidence pipeline that saves your team hours of repetitive work.
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By Tines
Use an AI Agent in chat mode to build and query customer quotes using Xero and Salesforce.
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By Tines
Enable your Sales team to respond to churn with actionable insights and intelligence using the AI Agent action.
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By Tines
Search for accounts belonging to a departing user using an AI Agent action. Any accounts belonging to them will be suspended or deleted, with the details outputted after actioning.
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By Tines
Workflows are constantly evolving - ranging from human-led, to rules based, to fully LLM-powered agentic systems. The most effective workflows emerge from a blend of these different elements, rather than relying on just one approach.
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By Tines
Add new employees to BambooHR and provision accounts right across your tech stack automatically.
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By Tines
This 5 minute flow, walks through how to analyze network device configurations in GitHub using the Tines AI Agent action.
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By Tines
In less than 5 minutes, you'll learn how to set up a no-code automated workflow that generates and emails real-time vulnerability reports from Socket using the Tines Story library.
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The world’s best companies – from startups to the Fortune 10 – trust Tines with their mission-critical security workflows.
Security and operations teams are too often stuck doing manual, repetitive tasks, and we want to change that. Tines is an automation platform designed to allow anyone to automate any manual task, regardless of complexity. No apps, plugins, or custom code required.
Tines customers automate an average of 20 workflows in year one. Build classic SOAR capabilities like endpoint detection & response and phishing response, solve needs like employee onboarding and Slack bots, and automate complex workflows unique to your business – all in the same tool.
With 1,000+ template options for common security actions, Tines is power and simplicity through direct integration with your existing tools.