Hello friends, it’s Troy, your friendly neighborhood automation engineer, here to guide you through a really cool feature, or product-within-our-product, which is the Tines Toolkit. We launched the toolkit back in May, and this guide will help you navigate the features available today.

Here at Tines, we’re laser-focused on listening to our customers and being the solution they need. It’s why Tines was created in the first place — to be the solution our founders needed but couldn’t find, so they built it themselves. In the same vein, we heard from our customers that they wanted a place to collaborate and track incidents, analyze them, and use the data to build even better automated workflows. Enter cases. Cases offer a space for your team to collaborate.

Many, if not all, SOAR solutions in the market tout case management within their offerings. It’s a hard requirement for most analysts because it’s essential for their job. But those same analysts are burnt out and overwhelmed by high volumes of alerts, and they struggle to work through the near- endless backlog of tickets. When they look for alternatives, security teams are stuck between choosing good automation or good case management.

We’re excited about achieving several key milestones with Amazon Web Services as we head into re:Inforce 2023 next week. These milestones include achieving the AWS Security Competency, partaking in the Amazon Security Lake launch as a subscriber partner, and the introduction of a Tines-Amazon GuardDuty partner solution. To date, the flexibility of our no-code automation sets us apart from other automation partners by automating across any AWS workflow.