No one feels the pain of ransomware and other disruptive and costly digital cybersecurity attacks more than the people managing the day-to-day in your SOC (Security Operations Center). At 13 attacks every second in 2023, cybercriminals, fraudsters and nation-state hacktivists are overwhelming SOC analysts. Nearly two-thirds (63%) of SOC analysts report the size of the attack surface has increased. At the same time, CISOs and SOC managers are struggling to handle on-the-job analyst burnout and turnover.

SOAR is yet another set of cybersecurity tools and technologies that’s exciting to talk about, looks good on paper, but is fraught with financial difficulties for MSSPs seeking to deliver an outsourced security solution that maintains a healthy ROI.

Recent research by Arctic Wolf has revealed that, within the last 12 months, 48% of organizations identified evidence of a successful breach within their environment. As The State of Cybersecurity: 2024 Trends Report highlights, “To fully understand the gravity of this statistic, it is important to understand that, although 48% of these environments found evidence of a data breach, that does not inversely mean that 52% of organizations did not suffer a breach.”

Managed Security Service Providers (MSSPs), desperate to automate repetitive tasks, initially turned to SOAR to reduce their workload and improve threat response times. Unfortunately, legacy SOAR tools still face scalability, flexibility, and integration challenges. As the complexity and volume of cyber threats continue to grow, the limitations of legacy SOAR have become more apparent, necessitating the move towards more advanced automation technologies like Torq Hyperautomation.