Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

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Why AI Integration is Essential for Modern Call Center Success

Modern call centers face unprecedented challenges in meeting customer expectations while maintaining operational efficiency. The evolution of customer service demands has made traditional call center approaches obsolete, pushing organizations to embrace innovative solutions. This comprehensive blog explores how artificial intelligence revolutionizes call center operations, enhances customer experiences, and drives business growth in today's competitive landscape.

INE Security Alert: Expediting CMMC 2.0 Compliance

INE Security, a leading global provider of cybersecurity training and certifications, today announced a new initiative designed to accelerate compliance with the Department of Defense's (DoD) newly streamlined Cybersecurity Maturity Model Certification (CMMC) 2.0. This initiative aims to assist Defense Industry Base (DIB) contractors in swiftly adapting to the updated certification standards, which are critical to securing and maintaining defense contracts.

Tackling the Non-Human Identity Crisis

As the landscape of Non-Human Identities (NHI) continues to expand, managing and securing these identities has become one of the most pressing challenges for organizations today. With automation and the increasing reliance on machine-to-machine communication, the stakes for securing these entities have never been higher. Did you know that over 80% of cloud breaches involve mismanaged or unauthorized machine identities?

Operationalizing TLSH for Detection with David Burkett

David Burkett, Cloud Security Researcher at Corelight, joined Defender Fridays to discuss operationalizing TLSH for detection which enables fast, scalable, and resilient identification of near-duplicate files, helping to uncover malware variants and similar threats with minimal false positives.

Ransomware's Evolution: Key Threat Groups Targeting the Energy and Utilities Sector in 2025

Ransomware has a long history, first established in 1989 with the introduction of the AIDS Trojan, of use by criminals to force organizations and regular people to hand over money. Trustwave SpiderLabs follows the continuously changing history of ransomware and those behind the malware in Energy and Utilities Sector Deep Dive: Ransomware Threat Groups, a supplementary report to the team’s just released 2025 Trustwave Risk Radar Report: Energy and Utilities Sector.