Business leaders today must ask themselves a challenging question: “Who do I trust to face cybersecurity problems head on and consistently stay ahead of attacker trends?” Consider the following challenges of IT: As more and more businesses are turning to Managed Service Providers (MSPs), those MSPs must face the cybersecurity problems head on everyday and stay ahead of modern threats in order to defend themselves and their customers.
Password managers have become more than desirable applications for any MSP wishing to offer a secure, efficient and sophisticated service. Not only have they proven to be highly effective, but they also improve the efficiency of companies' internal processes and make life easier for users by providing them with secure login to different systems. According to a study published by Verizon, 80% of data breaches are due to stolen passwords.
As an MSP, one of the best ways to secure your customers' devices is to deploy a layered endpoint security strategy. By following this approach, you establish a proactive posture, which helps prevent intrusion attempts and breaches, and is complemented by continuous monitoring and response capabilities to minimize the risk of incidents. This benefits your customers and helps boost their confidence in your business, enhancing your cybersecurity offering and management.
Historically, MSPs have offered a broad portfolio of outsourced IT products and services, but not cybersecurity. Demand for security services from companies of all types and sizes is rising significantly now due to the steady rise in cyberattacks. According to a recent survey, 52% of MSPs state that cybersecurity is the most requested offering by customers. Adding security services to their portfolios gives MSPs the opportunity to reinvent themselves and access a broader customer base.
IT environments have become increasingly complex in recent years. This can be attributed to factors such as distributed work environments applying hybrid work models, the increase in the number of devices, and the growing number of systems to be managed. This complexity makes it increasingly difficult to provide a good service to your customers effectively.
Most small and midsized businesses trust an IT services partner to help them secure their networks. A few years ago, high-profile cyberattacks targeting MSP vendors Kaseya and SolarWinds thrust the security risk of relying on a complex chain of vendors into the technology media and moved the Department of Homeland Security to issue a statement about the need for greater security in the IT services industry.