IT environments have become increasingly complex in recent years. This can be attributed to factors such as distributed work environments applying hybrid work models, the increase in the number of devices, and the growing number of systems to be managed. This complexity makes it increasingly difficult to provide a good service to your customers effectively.
Most small and midsized businesses trust an IT services partner to help them secure their networks. A few years ago, high-profile cyberattacks targeting MSP vendors Kaseya and SolarWinds thrust the security risk of relying on a complex chain of vendors into the technology media and moved the Department of Homeland Security to issue a statement about the need for greater security in the IT services industry.
Managed Service Providers (MSPs) play a crucial role in delivering reliable and secure IT services to organizations of all sizes and across various industries. With the rise in cyber threats, especially ransomware attacks targeting public sector organizations, the need for robust cybersecurity tools has become paramount.
In today’s service economy, enterprise and mid-market organizations alike are increasingly favoring a managed services model for their advanced technology solutions. To address the heightened demand and evolving procurement trends, we are pleased to announce the new Netskope Managed Service Provider (MSP) Program.
As cyberattacks and the overall threat landscape grow more complex, managed service providers (MSPs) need to evolve. As an MSP, you must be capable of protecting customers from attacks targeting networks, devices, and users. Finding ways to protect your customers’ expanding threat surface is one thing, but doing so without compromising on operational efficiency or profitability is another. At times this can feel like an insurmountable task.
The growth of the managed service provider (MSP) business and its ability to increase profits depends primarily on one aspect: efficiency. However, a recent study points out that improving operational efficiency is the biggest challenge MSPs face in obtaining consistent growth and profitability. To tackle this, 66% believe that automating as many procedures as possible is a key IT operations issue for enterprises in 2023. Improvements in automation have become a top priority for MSPs.
