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Incident Management

CIS Control 17. Incident Response Management

The Center for Internet Security (CIS) offers Critical Security Controls (CSCs) that help organizations improve cybersecurity. CIS CSC 17 covers incident response and management. (In earlier versions of the CIS controls, handling of security incidents was covered in Control 19.) CIS CSC 17 focuses on how to develop a plan for responding to attacks and other security incidents, including the importance of defining clear roles for those responsible for the various tasks involved.

9 Common Types of Security Incidents and How to Handle Them

Although security incidents are nothing new for businesses across industries, cybersecurity is quickly gaining traction as one of the top concerns for organizations in 2022. Last year, we saw some of the most impactful security incidents in the history of cybersecurity-a trend that decision makers and industry leaders simply can’t ignore. In fact, a recent report reveals that 49 percent of CEOs surveyed are most concerned about cybersecurity risks this year.

Incident Response Planning Guidelines for 2022

When faced with a real-life cybersecurity threat, few organizations know what steps to take first in order to handle the incident and minimize its impact on the business. Having a well-thought-through cybersecurity incident response plan (IRP) in place is the only way to get yourself fully prepared for dealing with this kind of situation. In this article, we tell you in detail how you can build an IRP that perfectly fits the needs of your business using the NIST framework for incident response.

Teleport and PagerDuty Integration

Teleport provides secure access for cloud applications and infrastructure that doesn’t get in the way. When implementing strict zero-trust rules you sometimes need to escalate and elevate privileges. By leveraging PagerDuty, you are able to alert the request and approve or deny system access. Using PagerDuty’s schedule feature, you are able to dynamically assign administrative privileges based on who’s on call. This greatly reduces the scope of access.
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Using Predictive Analytics Capability to Resolve Critical Incidents

CloudFabrix solution provides a holistic approach for enterprises to implement proactive operations with the objective of eliminating/reducing critical incidents and improving customer satisfaction. The solution primarily relies on applying regression/forecasting models on any time-series data to detect and forecast anomalies.

How organizations Handled Incidents Before and After Deploying AIOps - Part 1

Organizations are always looking for new ways to innovate and reduce costs and allocate resources more efficiently. In this blog post, we will look at how enterprises handled incidents before and after deploying AIOps.

What is Incident Management in IT and Why does it matter?

Incident management is the process of identifying and resolving problems that occur in IT services. Incident Management is also used as a metric to measure the health of the IT Service Desk. Let’s discuss what incident management is, why it matters to your business, and how you can apply it to your organization.

Streamlining Security Incident Management & Responses

In order to get a grasp on how to ease security incident management and response processes, there are terms to be clarified first. First of all, a security incident is the common name of an attack towards an organization’s cybersecurity system, network, or data in general. In addition, TechSlang also includes successful attacks within the term “incident”. Therefore, whether impactful or not, all types of attacks, violations, or exploitations can be described as security incidents.

AIOps in 2021 and Beyond: 5 Trends You Should Be Aware Of

As businesses become increasingly digital, IT operations now deal with more extensive and more complex data than before. Traditional tools and strategies might no longer be enough to help them cope with their growing workload. Hence, many organizations are tuning in to the various AIOps trends available. AIOps is short for Artificial Intelligence (AI) for IT Operations. This is where they use Machine Learning(ML) to enhance and automate IT functions.

Effective Cyber Crime Investigations Demand Thoughtful Disclosures

The lifecycle of a cyber security incident can be broken up into three stages: investigation, remediation and notifications/disclosures, the latter often being the most complex, time consuming and costly. Disclosure challenges are compounded due to breach notification laws that require initial statements before the investigation is completed and the incident is fully contained. They can also stem from improper interpretation of digital forensics findings.