The Compliance Gap: How Untracked User Lifecycle Changes Create SOC 2 Audit Failures
Forty-seven ghost accounts cost one SaaS company a $2M deal. Their SOC 2 auditor flagged a critical issue: former employees still had active system access, even those terminated six months earlier. The security team invested heavily in firewalls, encryption, and penetration tests. They failed on something more urgent: proving immediate access removal when people left.