Alert fatigue is a real problem in IT Security. This can set in at the worst time, when an analyst checks their tools and sees yet another event, or even another 50-100 events, after they just checked. They click through events looking for the smallest reason they can find to dismiss the event so they won’t need to escalate, or further investigate, the issue.
The most well-known type of system credential is the administrative, or root password. These types of accounts are “administrators,” meaning they usually have total access to whatever system they are for. Administrator accounts are used by your IT staff or contractors to manage the basic operations of a system. These operational tasks could include maintenance, data migrations, and other common IT work that requires elevated access beyond normal business use.
The ability to feed key security information onto a big screen dashboard opens up many new opportunities for managing the day-to-day security and maintenance workload as well as providing a useful method of highlighting new incidents faster than “just another email alert.”