The Double-Edged Sword: Benefits and Risks of AI Transformations
Over the past few years, artificial intelligence (AI) has transformed millions of organizations worldwide. AI can automate rote tasks, facilitate natural-language interfaces, and pick up subtle patterns in huge data sets. It can also hallucinate wrong answers, reinforce societal biases, and even introduce cybersecurity risks. Before incorporating the technology into their workflows, responsible organizations must weigh the benefits and risks of AI.