The cybersecurity industry has spent a lot of time talking about improving the analyst experience without making significant improvements. Much of the effort has been too focused on trying to find a silver bullet solution. Combine that with a global pandemic and things are just getting worse.
Once a malicious actor has gained initial access to an internal asset, they may attempt to conduct command and control activity.
Toil — endless, exhausting work that yields little value in DevOps and site reliability engineering (SRE) — is the scourge of security engineers everywhere. You end up with mountains of toil if you rely on manual effort to maintain cloud security. Your engineers spend a lot of time doing mundane jobs that don’t actually move the needle. Toil is detrimental to team morale because most technicians will become bored if they spend their days repeatedly solving the same problems.