How MSPs can solve their Microsoft 365 productivity crisis with AI and automation
Microsoft 365 is both powerful and challenging for managed service providers (MSPs). It's nearly ubiquitous at client sites, which means MSPs don't have to worry about managing multiple business suites. Unfortunately, protecting Microsoft 365 isn't easy. Microsoft's own level of protection is limited by design, and MSPs often have to cobble together a collection of unintegrated tools to keep Microsoft 365 data safe for clients. Technicians end up stretched thin as tickets pile up.