Netacea’s Virtual Waiting Room is a cloud-based service that sits in front of your website, mobile app and APIs, controlling the flow of visitors. Guarantee a positive customer omni-channel experience even under extreme conditions such as Black Friday. The use of online services has revolutionised the way we consume everything every day, which has made life great! What’s not so great though is when these services cannot meet the consumer demand that they generate, and then become unavailable.