Who's Accountable When an AI Agent Makes the Wrong Call?
On a Tuesday morning in Q3, a procurement agent at a mid-market manufacturer approved a $340,000 payment to a vendor account. The vendor name matched the approved-vendor list. The invoice format matched the standard template. The agent verified both, cross-checked the amount against historical purchase orders, and released the payment through the treasury API within eleven minutes of the invoice arriving. No human touched the transaction.