Your SOC probably looks busy on paper and brittle in practice. Alerts land from email, endpoints, cloud workloads, identity providers, firewalls, and ticketing systems. Analysts swivel between consoles, copy indicators into chat, open cases by hand, and race to decide which events deserve containment and which ones are just noise. That model doesn't break because people are careless. It breaks because the volume, speed, and interdependence of modern environments outgrew manual response a long time ago.