Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

Finding the right information quickly is a necessity for our customers—they rely on Egnyte to manage 100s of petabytes of data, from financial reports and legal contracts to marketing assets and engineering plans. Until now, we provided this capability through a powerful search engine equipped with keyword matching, boolean operators, and UI-based filters. But, as the volume and complexity of data grow, traditional search becomes a frustrating exercise in guesswork.

The digital threats facing critical infrastructure—from energy grids and water treatment plants to hospitals and financial systems—are no longer theoretical. Nation-state actors and organized cybercrime are relentlessly targeting these essential services. The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has responded with the updated Cybersecurity Performance Goals (CPG) 2.0, moving the industry beyond simple compliance toward verifiable cybersecurity resilience.

Patch management is one of those responsibilities everyone agrees is essential, yet very few teams feel confident about. The organizations I speak with every week are not struggling because they lack urgency or awareness. They are struggling because the environment around patching has changed dramatically.

Multi-org environments introduce complexity that most tools simply weren’t built for. Analysts are often forced to jump between different orgs, duplicate configuration work, and maintain parallel dashboards, alerts, and content–inefficiencies that increase risk, overhead, and time-to-response. Every minute spent managing infrastructure is one you’re not spending serving your clients or responding to threats.

So you’re ready to “hire” an agent or two for security operations. While AI agents won’t replace your human analysts, they are quickly becoming indispensable team members. Choosing the right ones should resemble a typical hiring process: you need to determine if they possess the necessary skills to fill your team’s gaps, work effectively with others, and grow with your organization. Here are five questions worth asking before you bring an AI agent on board in your SOC.