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Latest Posts

Just-In-Time Access Requests for Your DevOps Workflow

Customers are increasingly looking for just-in-time access to infrastructure. Imagine there is a production outage and a senior SRE needs to login to a production server to diagnose and fix the issue. In this organization, on-call SREs have elevated access to production systems, but when they are off-duty, their privileges are reduced. When the Pager Duty alert goes off, our on-call SRE ssh’s into the server but after several minutes of looking, can’t diagnose the issue.

An Engineer's Perspective on Onboarding

Before I joined the security industry, I was an end user. Coming in with that first-hand experience equips me to talk about secure remote access from multiple perspectives: as a vendor and as a practitioner. This lets me see the technologies available and also understand the drivers and issues engineering orgs face adopting them, particularly with onboarding engineers. I’ve been a support engineer for over 20 years, across Operations and System & Database Administration.

Running IT at a Hyper Growth Startup

At Teleport we do IT a little differently — supporting a global remote company in hypergrowth is no easy feat and the playbook is different from traditional IT work. In this article, we want to share some of our IT philosophies that enable our employees to keep their agility despite working very asynchronously around the world.

Low Latency Identity-aware Access Proxy in Multiple Regions

A multi-protocol access proxy is a powerful concept for securing access to infrastructure. But accessing numerous computing resources distributed across the globe via a single endpoint presents a latency challenge. Today we are announcing that the hosted edition of Teleport Access Plane is now available in 5 regions all over the world.

So You Want to Become a Sales Engineer?

Those of us that work with technology get this question a lot: “What do you do?” “I work in technology — more specifically, I work as a pre-sales engineer.” Sound familiar? Working in IT can mean a lot of different things, and to those outside of this world, it quickly becomes deeply technical and complicated to explain to non-IT people. Even explaining what you do to IT people can become complicated.