Navigating the Privacy Paradox: How Organizations Can Secure Customer Data While Ensuring Convenience
Privacy and convenience have always been at odds, especially regarding digital onboarding or online sign-ups. For modern organizations, striking a balance between the two has become increasingly important. At the same time, a recent report said 53% of customers suggest that they would give up their interaction with a brand if it took longer than two minutes, while as many as 87% expect basic levels of privacy to be met.