Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

How MSPs can solve their Microsoft 365 productivity crisis with AI and automation

Microsoft 365 is both powerful and challenging for managed service providers (MSPs). It's nearly ubiquitous at client sites, which means MSPs don't have to worry about managing multiple business suites. Unfortunately, protecting Microsoft 365 isn't easy. Microsoft's own level of protection is limited by design, and MSPs often have to cobble together a collection of unintegrated tools to keep Microsoft 365 data safe for clients. Technicians end up stretched thin as tickets pile up.

Delivering Microsoft 365 Management Security and Protection Profitably

Summary Microsoft 365 is mission-critical for SMBs, but managing it with fragmented backup and security tools creates complexity, security gaps, and shrinking margins for MSPs. Disconnected solutions increase manual work, operational overhead, and risk across email, data, identity, and compliance. A unified Microsoft 365 protection approach consolidates backup, XDR, email security, archiving, security awareness training, and posture management into a single multi-tenant platform.

Leveraging backup-as-a-service (BaaS) for Microsoft 365

Summary Microsoft 365 is the operational backbone for email, collaboration, and business data, but it does not provide true backup — only availability and short-term retention. Once retention windows expire, deleted or compromised data may be unrecoverable, creating significant risk for organizations. Backup-as-a-service (BaaS) for Microsoft 365 closes this protection gap by delivering independent, point-in-time backups, granular recovery, and long-term retention.

Microsoft Office 365 MFA Setup: What Admins Need to Know

In November 2024, Microsoft announced that multi-factor authentication (MFA) would become mandatory for all administrator accounts across Microsoft 365 (formerly Office 365), Azure, and Intune. Starting in 2025, admins without MFA enabled will no longer be able to access Microsoft’s admin portals. This rollout is happening in phases at the tenant level, and administrators who haven’t yet configured MFA will need to update their settings to stay compliant.

Eliminating standing admin privilege for Microsoft 365

Why we’re bringing Zero Standing Privileges to M365, and why it matters. In the past decade, we collectively agreed that standing access to infrastructure is a security failure. No credible security team allows permanent root access on production servers or standing SSH keys for cloud instances. We built vaults, we implemented session recording, and we moved to Just-in-Time (JIT) access for infrastructure.

Microsoft Office 365 CASB: An Overview

Microsoft 365 is how modern businesses and teams work (emails in Outlook, files in OneDrive, collaboration in Teams, documents in Office apps, and more). But with employees working from anywhere and data moving across multiple devices, how can you or any other business keep its data protected? One of the best & most popular ways to do this is by using Microsoft Cloud Access Security Broker (Microsoft CASB Solution).

The Ghost in the Machine: How a Multi-Stage Phishing Campaign Evades Security to Steal Microsoft 365 Credentials

Since November 3, 2025, KnowBe4 Threat Labs has been monitoring a highly sophisticated, multi-stage phishing operation that is actively targeting organizations to steal employees’ Microsoft 365 credentials. The campaign has been engineered to bypass traditional email security defenses, such as secure email gateways (SEGs), and multi-factor authentication (MFA) tools.

The complete guide to securing Microsoft 365: Why one platform beats seven tools

Microsoft 365 has become the backbone of modern business productivity, with more than 450 million paid seats and over 300 million monthly Teams users. But this widespread adoption comes with a sobering reality: Microsoft 365 is now a prime target for cybercriminals worldwide.

Maximizing Microsoft Sensitivity Labels in Purview, SharePoint and other Microsoft 365 apps

Data governance and protection are crucial in safeguarding sensitive information. Proper classification and data labeling are essential to ensure that the right people access the right information. Failure to implement these practices can result in data breaches, financial losses, and reputational harm. To help with this, Microsoft offers sensitivity labels that classify and protect data as part of the compliance and security capabilities of Microsoft Purview Information Protection in Microsoft 365.

Implementing Zero Trust Architecture in Microsoft 365 to Counter Evolving Cloud Threats in 2025

In an era where cloud adoption has become ubiquitous, the security paradigms of the past are no longer sufficient. Traditional perimeter-based defenses, which assume trust once inside the network, have given way to more dynamic models. Zero Trust Architecture (ZTA) stands at the forefront of this shift, operating on the principle of "never trust, always verify." This approach is particularly critical for Microsoft 365 (M365) environments, which encompass a suite of productivity tools like Exchange Online, SharePoint, Teams, and OneDrive, all hosted in the cloud.