AIOps in the Cato SASE Platform: Using Predictive AI Networking to Shift from Reactive to Proactive IT
It was a quiet Monday morning until John, head of IT, opened his laptop and saw 424 new support tickets. Users across the office were reporting issues like “apps won’t load” and “internet not working.” After hours of investigation that stretched into the next day, the team traced the problem to a branch router overwhelmed by malformed DNS queries from a misbehaving IoT device.