Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we’ll learn about the legacy between the healthcare industry and cyberattacks, the vulnerable points in the healthcare system, and how risks can be mitigated. Did you know that for 10th year in a row, the healthcare industry has seen the highest impact from cyberattacks of any industry?

When exploringhttps://securityscorecard.com/admin/entries/blog/154640?draftId=2332&fresh=1# top network security breaches, many think of the obvious: banks or large consumer institutions. However, healthcare organizations are on the rise as a top target for hackers, with the number of data breaches rising 36% in the second half of 2020.

Historically, processing claims, forms, and legal documents was an expensive and time-consuming affair that took place over fax and mail. DocuSign is one of the oldest companies in the electronic document processing space. Founded in 2004, the company has helped millions of users sign and validate documents online.

With the regular and much needed update to critical standards such as HIPAA, auditors and compliance experts need to be continuously on their toes to review and acquaint themselves with these new developments. One of the latest such updates is the Health Information Portability and Accountability (HIPAA) Enforcement rule, which has caused quite a stir in the industry due to confusion about its applicability.

The recent pandemic pushed medical facilities and staff to the brink, taxing resources, exhausting employees, and disrupting decades of norms and protocols. It also accelerated technological trends that were quickly becoming popular, namely the centrality of technology and data in patient care. Today, many medical practices are digital-first operations, embracing telehealth and remote work at far greater levels than before the pandemic.

With the never-ending potential of technology to disrupt everyday processes, more and more industries are deciding to adapt to one exciting area of innovation today: artificial intelligence (AI). In fact, Global Industry Analysts Inc. predicts that AI will be worth 164.03 billion GBP by 2026, and here, we look at four industries set to be disrupted by AI. Since the healthcare sector collects and greatly depends on personal data from their patients, AI will play a crucial role in data management.

Dropbox is known for being a convenient file sharing and storage tool. For over a decade, Dropbox has allowed teams to collaborate cross- functionally by providing a single source of truth. With files being managed and synced to a central location, teams can work together without issues of version control. Even in a post- Google Drive and OneDrive era, Dropbox remains important, as not everyone uses the same productivity suites.

For organizations that work in or partner with the healthcare industry, HIPAA compliance is of paramount importance. Keeping a patient’s medical records and personal information safe isn’t just a matter of avoiding penalties. It’s also key to building trust with patients and, ultimately, providing great patient care. Here’s what health organizations and their partners need to know about PHI and keeping it secure.

As an omni-channel customer service solution, Zendesk allows for companies to meet customers where they are by providing a variety of options for customer support, intake, and management of the overall customer experience (CX) process.