See how to configure the Tanium integration for powering the ServiceNow service desk experience with real-time visibility and control on today's Tanium Tech Talk. Watch the guided setup, take note of implementation considerations, plan for user permissions, and do more with the info in this video.

• Out-of-the-box help desk dashboard for endpoint triage
• Customizable real-time data, remediation, and software installs
• Role-based access control (RBAC)
• Free install from store.servicenow.com

VIDEOS IN THIS SERIES

84 ITAM/CMDB/ITSM
Help desk user experience demo
https://www.youtube.com/watch

85 ITAM/CMDB Setup
There are two versions of this video:
FULL Commentary, PUSH and PULL config
https://www.youtube.com/watch
LESS Commentary, PULL config only
https://www.youtube.com/watch

86 ITSM Setup
There are two versions of this video:
FULL Commentary, ALL the clicks
https://www.youtube.com/watch
LESS Commentary, ALL the clicks
https://www.youtube.com/watch

RESOURCES
Docs
https://help.tanium.com/category/ServiceNow
ServiceNow Store: solutions, doc links
https://store.servicenow.com/sn_appstore_store.do#!/store/search

CHAPTERS

00:00 Intro

01:08 ServiceNow Store integrations

03:55 DEMO: Install

05:18 DEMO: How do I verify it's installed?

05:46 DEMO: Guided Setup

07:30 API permissions considerations

09:44 DEMO: Tanium API Token

10:40 DEMO: Guided Setup (continued)

11:15 DEMO: All Computers Group ID

11:59 DEMO: Guided Setup (continued)

14:25 DEMO: Sync Tanium Packages and Sensors and Deploy Packages

17:08 DEMO: Test the Setup

18:18 Implementation Considerations

19:02 DEMO: ServiceNow User Permissions

20:42 DEMO: Configuring Packages Sensors Software

23:29 DEMO: Launch Tanium Live UI

26:24 DEMO: Live Kill a Process

27:48 DEMO: Live Query Sensor

28:36 Customize

29:50 Resources

31:00 Wrap up

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