The MSP's Invisible Enemy: How to Pinpoint Friction in Cybersecurity
In managed security, failures rarely happen because of a lack of technology. They happen because of friction, small operational bottlenecks that slow down detection, skew prioritization, or delay incident response. That friction is silent, but deadly. More than any single tool, it determines an MSP’s actual capacity to protect its clients at scale. So, the real question isn't whether you have enough visibility. It’s: Where are your operations failing without you even realizing?