Over the last two years, digital transformation has accelerated at breakneck speed, opening new lines of business that meet user demand. Reality is, online banking, order-ahead meals, telehealth appointments, and online grocery shopping are no longer optional. Users expect these to be available 24/7, so any business that wants to compete and values customer loyalty needs to digitize its services as much as possible.

Being a cybersecurity practitioner 15-20 years ago sometimes made me the unpopular guy in the room. People are always excited about financial gain – opening new lines of business, developing creative and sustainable revenue streams – you know, the fun stuff. But nobody wanted to talk about cybersecurity-related financial losses at that time – especially not potential losses due to risks that very few people understood yet.

The terms “readiness” and “resiliency” complement each other, but they’re different.