Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

Tines

Extending ITSM with orchestration: from ticket to action

Apr 13, 2026 By Christina Kokoros In Tines
IT Service Management platforms like ServiceNow and Jira Service Management have fundamentally shaped how modern IT organizations operate. They bring structure to incident response, discipline to change management, and consistency to request fulfillment. For many enterprises, ITSM is the operational backbone that keeps digital services reliable, governed, and accountable.
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Add alert evidence from Armis to Drata controls

Apr 13, 2026 By Tines In Tines
Automate compliance evidence collection from Armis to Drata in under 5 minutes. Manually gathering and uploading alert evidence for compliance audits is time-consuming and error-prone. In this video, we walk through a Tines story that automatically pulls unhandled alerts from Armis and uploads them as external evidence to the matching alert controls in Drata, complete with pagination handling so no data gets missed. The result is a fully automated compliance evidence pipeline that saves your team hours of repetitive work.
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Tines

How Armature Systems Uses Tines to Transform Our SOC Into a Faster, Leaner, Low-Friction Machine

Apr 3, 2026 By Nimesh Wickramasinghe In Tines
Security operations often feel like a paradox: a discipline built on high-speed decision-making wrapped inside layers of noisy, inconsistent data. Every alert has some useful and not so useful noise, but only a few truly matter. Our job is to know the difference. For us, Tines became the medium through which the noise resolved into signal.
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Tines

Zero Trust: Execution is now the standard

Mar 31, 2026 By Navid Wlotzka In Tines
In January 2026, the National Security Agency released its first Zero Trust Implementation Guidelines (ZIGs). Their aim was to do something prior guidance intentionally avoided: move Zero Trust from architectural alignment to operational execution. That timing matters. Zero Trust has been a framework for years and rightly so. Like a quality standard, it is designed to evolve. The same tools, techniques, and skills shaping modern cyber defense are available to both friend and foe.
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Tines

Tackling alert fatigue with AI & automation: How MSSPs scale Tier 1 triage

Mar 31, 2026 By Thomas Kinsella In Tines
For managed security service providers (MSSPs), alert fatigue doesn’t just burn out your analysts: it’s a real risk to your business. From the financial costs of missed SLAs and security incidents to the customer trust lost when critical alerts are overlooked, alert fatigue negatively impacts customer outcomes, client retention, and your profitability.
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Tines

How intelligent workflows help MSSPs deliver customer outcomes at scale

Mar 31, 2026 By Thomas Kinsella In Tines
For managed security service providers (MSSPs), customer loyalty is the most critical indicator of business health. Unlike other metrics that you directly control, such as mean time to respond or mean time to detect, it can’t be gamed: customers will either stay with you or they’ll churn. This means that the top priority for any MSSP should be to deliver the specific customer outcomes they were hired to provide, like helping to stop threat actors before they cause damage.
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Tines

Introducing the workflow capability matrix

Mar 25, 2026 By Amber Langdon In Tines
Ever wonder if you're getting the most out of intelligent workflows? Tines' workflow capability matrix (WCM) gives you a complete view of what's possible. The matrix enables you to audit your existing workflows and discover new ideas. By covering core capabilities across security and IT operations, the WCM ensures you're considering the full range of opportunities available. Capabilities covered in the matrix include.
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