Phishing isn’t anything new. It’s been a tried and true threat for nearly 30 years. Its age, however, doesn’t diminish its seriousness.

The benefits of hyperautomation are well documented. But it can be challenging to determine where to get started. Maybe you’ve been burned by outdated and antiquated solutions, like legacy SOAR, that were so complex, costly, and time consuming that a path forward seemed impossible. At Torq, the journey to true hyperautomation is a three-phased approach that will transform your security posture and result in more than 90% of SOC processes automated.

Legacy SOAR offers limited events processing. That’s just the way it was built. SOAR is a standard monolithic architecture in which the entire application is deployed as a single entity, which typically runs on a single server or cluster of services. This dramatically restricts SOAR’s processing capacity, and it’s time-consuming and costly to try and extend SOAR beyond these restrictive configurations – it typically would require an entire rebuild and redeploy to upscale.

Managed detection and response providers (MDRs) are at an inflection point. They previously relied on legacy SOAR to secure their customers. But SOAR solutions struggle to keep up with the evolving and maturing threat landscape, and were not designed to scale into cloud environments. As a way to break free from SOAR’s shortcomings, MDRs are turning to hyperautomation.

“Purpose-built does not scale.” That’s what IDC says in its latest research report “How Hyperautomation Is Used to Reduce Gaps and Inefficiencies in Network Cybersecurity.” What does that mean? It means that your monitoring point products, like legacy SOAR, just don’t cut it any longer. They can’t scale in today’s hybrid cloud and multi-cloud environments without piling on more tools, further fueling tech stack sprawl.

It wasn’t long ago that we at Torq proclaimed “SOAR is dead!” And it didn’t take long for the industry to catch on. Leading analyst firm GigaOm in its recent GigaOm Radar report named Torq a leader and an outperformer in the security automation market, namely for our hyperautomation capabilities that legacy SOAR just can’t touch. And our competitors have also started jumping on the hyperautomation bandwagon since we shifted our focus to this model.

Setting up your security tools to work together seamlessly is often easier said than done, leading to time-consuming tasks and potential security gaps, especially without the proper tools. You must have both the ability to connect to any product, using APIs, CLIs or proprietary protocols, and do that in a simple no-code manner, without having to know the ins and outs of each technology. Without these, the ability to quickly automate is greatly diminished – as in legacy SOAR products.

Cybersecurity is a landscape forever in motion, an arena where threats evolve at an alarming pace. The tools we employ to counter threats should match this pace and anticipate the unforeseeable. Still, a chasm exists where tools are not keeping up with the changes, particularly regarding case management. I’m Dor Morgenstern, lead PM for Case Management at Torq. With a background rooted in cybersecurity, I’ve seen firsthand the evolving challenges that security operations face.

Every investment in SOAR is accompanied with the hidden costs of onboarding and troubleshooting. The licensing structure SOAR brings to an organization is outdated and overpriced. The value of SOAR drastically declined when it transitioned its primary focus from being a force-multiplying automation solution to a glorified ticketing system still requiring countless professional service hours.