Banks have invested countless millions in Know Your Client and Know Your Customer verification, but they haven’t been able to use this knowledge beyond regulatory “check the box” procedures that can irritate clients and even cause some of them to switch banks. However, things don’t have to be this way.

In this episode of the Trust Issues podcast, host David Puner interviews Nigel Miller, Director of Security Operations and Engineering at Maximus, a company that provides process management and tech solutions to help governments improve their health and human service programs. Nigel discusses his role in keeping the company’s nearly 40,000 employees cyber-trained and secure.

Over the last 3 years, Identity Verification in India has seen a marginal boost in the number of verifications conducted digitally. The market growth in the identity verification sector comes as an effect of the disastrous pandemic that caused record-high identity theft, ATOs, and numerous other frauds all initiated through fake identities, resulting in rapid innovation in identity verification API.