The explosion of AI has ignited both excitement and apprehension across various industries. While AI is undeniably having a positive impact on engineering and customer service teams, cybersecurity and IT practitioners remain cautious. Concerns about data privacy, the inflexibility of disparate tools, and the sensitive nature of many mission-critical workflows—which, more often than not, require some level of human oversight—fuel a deep mistrust of LLMs by these teams.

Have you thought about how you can keep your Tines stories short and efficient? Use rules in your Webhook Action to create events based on specific requests. Events are only created when a rule is matched. When you want to focus on a specific result, customize response action options or filter out requests with regex that do not match your criteria.

In this blog post, Kelsey Sevening, Sr. Manager, Project Management at Tines shares what customers can expect when engaging with our professional services team to help them reach their goals faster. When it comes to investing in professional services, the quality of the experience can vary widely. While some customers might have exceptional experiences and others less so, most find themselves somewhere in the middle.

Workflow automation offers huge potential benefits for security teams, including improved incident readiness, faster time to value, enhanced team retention, and reduced errors. Whether your team is planning to embrace security automation for the first time or enhance an existing program, a clear roadmap is essential. In this post, I'll share a step-by-step guide for security teams looking make the most of workflow automation and the technology that's allowing teams to work even faster, AI.

In this blog post, Martin Moroney, Customer Success Engineering Manager at Tines shares lessons on migrating from a legacy SOAR platform, based on his experience in overseeing dozens of successful migrations. Enterprise system migrations are complex projects, with intimidating challenges that require meticulous planning and execution. This complexity is amplified in the context of systems that leverage many integrations to support complex workflows.

SOAR is yet another set of cybersecurity tools and technologies that’s exciting to talk about, looks good on paper, but is fraught with financial difficulties for MSSPs seeking to deliver an outsourced security solution that maintains a healthy ROI.