Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

Many managed service providers (MSPs) recognize the value of managed detection and response (MDR) services, both for their clients and for their own business. However, they run into a recurring obstacle that slows adoption: how to structure a pricing model that is clear, sustainable, and scalable.

The extended detection and response (XDR) market has evolved rapidly in recent years. What once seemed like a race to add new features is now giving way to a different debate: how to effectively integrate the different security layers that make up modern infrastructure. With increasingly distributed IT environments, including endpoints, identities, networks, and cloud applications, the volume of security signals that need to be analyzed to detect threats has multiplied.

Managed service providers are under more pressure than ever—protecting multiple clients, managing growing toolsets, and responding to increasingly sophisticated cyber threats. But fragmented solutions, alert fatigue, and limited visibility can slow you down and impact the service your clients rely on. Today’s MSPs need more than just more tools.

We’ve been talking about zero trust for years, and for good reasons. The evolution of threats and the growing sophistication of attacks continue to underscore the need for an approach based on continuous validation, leaving behind the implicit trust that long defined traditional security.

WatchGuard Technologies has announced a new partnership with HaloPSA to help MSPs streamline security operations from alert to invoice. By integrating WatchGuard Cloud directly into HaloPSA, MSPs can automate ticketing, simplify provisioning, and improve billing accuracy—all within a single platform. The integration reduces manual effort, accelerates response times, and helps partners scale more efficiently while delivering stronger security services.

Passwords are still necessary, but they are no longer sufficient. Using long, unique, and hard-to-guess passphrases remains best practice. The problem is what happens when one of those passwords falls into the wrong hands: the system doesn’t detect an intrusion—it simply sees a legitimate login. From that point on, the attacker moves through the environment like any other user.

Advanced threats rarely break into infrastructure in obvious ways. In many cases, they remain hidden for months, exploiting blind spots created by unmanaged personal devices (BYOD), applications adopted without the IT department’s oversight (shadow IT), unauthorized access points, or compromised devices operating as part of botnets. As networks evolve into hybrid environments and most traffic is encrypted, the context becomes fragmented and the attack surface expands.

We’re proud to announce that WatchGuard Technologies has been named Best Cybersecurity Company in the 2026 Cybersecurity Excellence Awards, recognizing innovation and leadership across the cybersecurity industry. While industry recognition is always an honor, this award comes at a particularly important moment for cybersecurity teams worldwide.