Automating your IT Service Desk

Give employees one place to ask for IT help, and IT the details they need to act. Watch how this Tines 3B workflow collects requests, maps categories and severity to team labels and priorities, creates Jira issues, and notifies IT in Slack.

Learn more about Tines: https://www.tines.com/
Import this prompt from the example gallery: https://www.tines.com/3b/examples/it-ticket-intake-and-triage-workflow-with-jira-routing/