The Essential Guide to Content Moderation
According to a recent CNBC report, Google has seen a rise in posts flagged for racism or abuse on its message boards. This has caused the company to ask its employees to take a more active role in moderating internal message boards. That’s one way to handle content moderation. But, it also takes an employee’s time and attention away from higher-value tasks. Many companies address instances of internal harassment through training and stronger HR policies.