Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

For managed security service providers (MSSPs), customer loyalty is the most critical indicator of business health. Unlike other metrics that you directly control, such as mean time to respond or mean time to detect, it can’t be gamed: customers will either stay with you or they’ll churn. This means that the top priority for any MSSP should be to deliver the specific customer outcomes they were hired to provide, like helping to stop threat actors before they cause damage.

LevelBlue is excited to announce that SC Media has selected us as a finalist for the 2026 SC Media Awards under the Best Managed Security Service category. For 29 years, the SC Awards have recognized companies and individuals driving innovation in cybersecurity and those working every day to defend our digital world and advance the practice of information security.