AI has certainly become the hallmark of digital transformation strategy. According to IDC, global AI spending is forecasted to reach $500 billion in 2024 with a CAGR of 17.5%. Likewise, Gartner predicts low-code application platforms (LCAP), robotic process automation (RPA) and AI are fueling the growth for hyperautomation, and the market will reach $596 billion in 2022, up nearly 24%.

According to Norton’s Cyber Safety Pulse Report, India faced over 18 million cyber threats in only Q1 2022, roughly 200,000 threats every day. Of the bulk, 60,000 were phishing attempts, and 30,000 were tech support scams. For perspective, phishing attempts around the world during the same period counted for approximately 16 million. CERT-In also reported over 2.12 lakh (~0.1 million) cybersecurity incidents until February 2022.

Digital-first businesses are striving for service assurance, which has become the lifeblood for their businesses processes. But they are increasingly getting complex across legacy and cloud-native applications, multi-cloud distributed services, with the rise of edge and when leveraged with Kubernetes and microservices architectures. Service assurance needs full-stack observability; however, customers need an approach to tame the data deluge while enabling actionable insights.