Sophos AI Defense for MSPs: Visibility and Control Over Shadow AI

Nov 13, 2026

Employees are already using AI tools to write, research, code, and analyze data—often before IT or security teams know those apps are in use [00:05]. Nearly 6 in 10 managed service providers say their customers' biggest concern with AI is gaining visibility and control over the AI tools operating inside their organizations [00:21].

Watch this video to see how Sophos AI Defense helps MSPs and their customers safely adopt AI without slowing the business down [00:36]. Powered by signals from Sophos Endpoint, network, and browser layers, Sophos AI Defense uncovers shadow AI across your environment in a single view [00:36]. You'll learn how it lets you enforce consistent role-based policies and build practical guardrails directly inside Sophos Fusion—with no extra bolt-on products to manage [00:53].

Timestamps & Chapters
[00:05] - The Rise of Unapproved AI Tools in the Workplace
[00:21] - Top MSP Customer Concerns: AI Visibility and Control
[00:36] - Discovering Shadow AI Across Endpoint, Network, and Browser
[00:53] - Setting Unified, Role-Based AI Policies
[01:09] - Built Into Sophos Fusion: Unified Defense Without Extra Products
[01:18] - Leading Strategic AI Conversations with Customers
[01:41] - Learn More About Sophos AI Defense

Resources & Links
Sophos AI Defense Product Overview:https://www.sophos.com/en-us/products/ai-defense

Sophos Managed Service Provider Program:https://www.sophos.com/en-us/partners/managed-service-providers

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