Businesses in Singapore face mounting challenges to protect customer data as a result of the newly enacted Personal Data Protection (Amendment) Bill (PDPA). With higher penalties expected to be levied from February 2022, it’s imperative that enterprises, particularly those collecting customer data, have a solid information security framework and incident response plan in place.

The COVID-19 pandemic has fundamentally shifted the cyber threat landscape for Australia’s health sector, with the Australian Cyber Security Centre (ACSC) reporting a 84% increase in the number of cyber security incident reports relating to the health sector between 2019 and 2020.1 As custodians of vast volumes of highly sensitive information, the industry continues to find itself at the mercy of cyberattacks that paralyze systems until a ransom is paid—threatening the security of patient d

In 2021, Kroll investigators have had multiple opportunities to respond to a series of interconnected network intrusions, ransomware events and cyber incidents which, upon investigation and review, possessed overlapping tactics, techniques and procedures (TTPs) and similar indicators of compromise (IOC) among them. The incidents affected organizations of various sizes across diverse industry sectors through what Kroll’s investigations confirmed was a range of separate intrusion vectors.

Kroll, Red Canary and VMware conducted a survey of over 400 information security and 100 legal and compliance leaders from companies with over $500M in annual revenue to capture the current state of incident response from a technical and legal perspective. Our goal was to highlight trends, identify common challenges and understand how organizations are maturing their preparedness, detection and response programs.