Despite many technical advancements, IT troubleshooting is still a largely manual task. Why is that? Outshift’s Frank Brockners, a Cisco Distinguished Engineer, walks us through the latest and how agentic AI is set to complement the traditional methods of IT troubleshooting to resolve these issues more efficiently.

Want to learn more? Meet Frank at Cisco Live Amsterdam Feb. 9-14,
2025 where he will have four sessions exploring the intricacies of agentic systems, from pre- and post-deployment planning to troubleshooting and
change management.

https://www.ciscolive.com/emea.html

Outshift is Cisco’s incubation engine, innovating what's next and new for Cisco products and sharing our expertise on emerging technologies. Discover the latest on cloud native applications, cloud application security, generative AI, quantum networking and security, future-forward tech research, our latest open source projects and more.

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