Shifting from an operational focus to a customer and profitability focus has many FI's re-inventing the oldest KPI in ATM history - Availability.

We have come a long way from this metric being defined by self-service device performance. More often today, Availability encompasses everything that may impact the end-to-end customer experience.

But what does this mean in terms of people, processes and technology investment?

If you are considering ways to implement a stronger Availability strategy within your organization, we would like to invite you to watch this Fiserv and INETCO hosted webinar. This one-hour session will cover:

• The evolving scope of ATM Availability
• Emerging data and solution requirements
• Recommendations for reinventing your ATM Availability strategy