Behind the Scenes of Availability: How it's evolving and what that means to your business
Shifting from an operational focus to a customer and profitability focus has many FI's re-inventing the oldest KPI in ATM history - Availability.
We have come a long way from this metric being defined by self-service device performance. More often today, Availability encompasses everything that may impact the end-to-end customer experience.
But what does this mean in terms of people, processes and technology investment?
If you are considering ways to implement a stronger Availability strategy within your organization, we would like to invite you to watch this Fiserv and INETCO hosted webinar. This one-hour session will cover:
- The evolving scope of ATM Availability
- Emerging data and solution requirements
- Recommendations for reinventing your ATM Availability strategy