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The IT Hour | IT Project Management & Certs 09.06.24

Pam L joins us to talk about IT project management & certifications to help you manage better. Join us at 11:30 am ET The #IT Hour hosted by #JumpCloud is a #communityprogram focused on the life of #ITAdministrators. With the ever changing #ITlandscape, having community and professional networking opportunities is very valuable.

The Ban That Wasn't: What Happened to the FTC's Non-Compete Ban?

Today was supposed to mark a significant shift in employment law in the US: the Federal Trade Commission’s (FTC) ban on non-compete clauses was set to go into effect. However, this anticipated change was blocked by a US District Court in Texas, leaving many wondering about the implications for small and medium-sized enterprises (SMEs) and the IT professionals they employ.
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A Lack of Resources and Talent Leaves UK SMEs Dangerously Exposed

In the last few years, we have witnessed some of the most seismic changes to the IT security landscape; from global pandemics and geo-political issues to a global energy crisis, to growing cybersecurity threats, to multiple country elections and subdued economic conditions. But, regardless of stretched IT and cybersecurity budgets, and a significant IT skills shortage, threat actors continue to innovate as cyber threats evolve at breakneck speed; organisations have no choice but to defend themselves.

Easy and Affordable Marketing for MSPs

Sales and marketing are common challenges for MSPs. In fact, 24% of MSPs say acquiring new clients is their number one problem. 29% say it’s competition. As an MSP, getting your name out there and differentiating yourself is a constant challenge. Most MSPs start out with word-of-mouth marketing, which works great — until it doesn’t. Referral-based marketing is limited in scope. Before long, you’ll find yourself faced with diminishing returns. So, what’s next?

What Is SaaS Sprawl? How to Manage It

Think of a cluttered desk, but on a digital scale. Businesses rely on hundreds of cloud-based, third-party Software-as-a-Service (SaaS) applications. Over a quarter (28%) of SME employees require 11 or more tools to manage the worker lifecycle. From the end user perspective, this isn’t a bad thing at all. Why not? SaaS applications are easy to activate, often coming with free editions or low-cost versions that accomplish a specialized task.

JumpCloud Announces Support for AWS Workspaces

The slow and steady progression of technology has transformed the way we work (and think about work) in so many exciting ways. The past few decades have opened new opportunities to create, automate, and manage just about everything that might exist within the IT ecosystem… but sometimes that progression creates complexity and conflict, as new technology solutions clash with existing standards and operations.

Comprehensive Guide to Cyber Insurance for MSPs

Cybercrime is as lucrative as ever, generating millions in illicit revenues for threat actors. Between 2021 and 2023, global data breaches rose by 72%, breaking all previous records. Meanwhile, data breach costs continue to rise. The average cost of an enterprise data breach in 2024 is $4.88 million — another all-time high. This puts managed service providers (MSPs) in a tight position. Cyber liability insurance can help reduce exposure to steep losses associated with cyberattacks.

How Are SMEs Approaching IT Security?

Security remains a thorny issue for small- to medium-sized enterprises (SMEs), consistently topping the list of challenges for IT professionals in JumpCloud’s biannual SME IT Trends survey. In our latest edition, IT pros shared their real-world experiences and strategies around security, among other pressing topics. This blog will dive into those insights to reveal how SMEs are tackling the security landscape today.

Common Trends in the MSP Industry

The managed service provider (MSP) landscape is experiencing rapid evolution as businesses increasingly rely on external IT support. To gain valuable insights into the industry’s current state, we interviewed Bill Hammelman of CCP Tech and Bill Hughes of Weehooey as part of the JumpCloud Partner Success Interview series. This blog post delves into common trends and challenges faced by MSPs based on their expertise.