Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

IT and security professionals should remember that they are specialists in their field with additional training and expertise in managing computer systems. Just because end users in other departments aren’t up to your level doesn’t mean they are a lost cause. In fact, your non-technical end users are a critical piece of your security program, acting as your eyes and ears to spot threats early and sound the alarm.

WatchGuard Technologies proudly celebrates its third consecutive year as a Champion in the 2025 Canalys Cybersecurity Leadership Matrix. This accolade underscores our leadership in unified cybersecurity and recognizes our commitment to innovation and excellence in the global cybersecurity ecosystem. The Canalys report, based on analyst evaluations, channel partner ratings, and market performance, positions us in the Champions quadrant for outstanding channel management and impact.

In recent weeks, UK retail giants Marks & Spencer and the Co-op have faced serious cyber attacks that disrupted operations and compromised customer data. M&S had to suspend online orders, and both retailers experienced stock issues – all while hackers accessed personal information, though thankfully not payment details. The Co-op narrowly avoided a full-scale ransomware attack. These incidents weren’t isolated or opportunistic.

The combination of remote work, increasingly evasive threats, AI-powered attack tools, and stricter compliance demands has outpaced the capabilities of traditional antivirus ‒ and even many modern EDR tools. As we move into 2025, the cybersecurity strategy must evolve in three critical directions: intelligence, automation, and alignment with compliance. Organizations can no longer rely on static detection.

Resellers are feeling the pressure: escalating cybersecurity demands, tighter customer budgets, and increasingly commoditized product sales. Managed services provide a path forward to offer recurring revenue, stronger customer retention, and a more scalable business model.

In recent years, cybersecurity regulations have evolved to address more sophisticated cyber threats. In Europe, the NIS 2 directive is increasing pressure on managed service providers (MSPs) to ensure both technical resilience and regulatory compliance. While 78% of private sector leaders believe cybersecurity regulations effectively mitigate risk, many still need support with compliance.