Emergence of Liveness detection with OCR capabilities for onboarding new customers
A sudden surge in acceptance of digital onboarding was observed during 2020.This new reality makes the onboarding of new customers a riskier affair. Over 90% of customers think that companies “could do better” when it comes to onboarding new customers. Either enterprises must collect a lot of information to ensure that onboarding customer is authentic which leads to high dropouts or by collecting less information to maintain user experience they jeopardize their security.