In this thought-provoking clip, the hosts debate whether security awareness training is enough to prevent users from falling for phishing scams or if stronger controls are necessary. Drawing on insights from a recent NCSC blog, they explore the ethical dilemma of assigning blame when users, despite training, click on malicious email attachments. Should the onus be on the end user, or is it a failure of security controls? Tune in to understand the complexities of balancing trust and control in cybersecurity.