Sophos Email: Self Service Portal overview

May 22, 2026

Use the Sophos Central Self Service Portal to perform daily email tasks without the need of a network administrator, including managing quarantined messages, allowing or blocking senders, and leveraging the Emergency Inbox in the event of a service outage.

  • Captions are generated by machine translation may contain errors**
  • Video Chapters*

00:00 Intro

00:20 Overview

00:35 Prerequisites

00:54 Create new account

01:24 Navigate user interface

02:05 Manage Quarantine

03:32 Allow/block senders

04:25 Emergency Inbox

05:11 Outro

  • Relevant Documentation*

📖 Getting started
https://docs.sophos.com/central/SelfService/help/en-us/index.html

📖 Email
https://docs.sophos.com/central/SelfService/help/en-us/index.html

🔗 Sophos Email Onboarding Guide
https://soph.so/email_onboarding

💡 Ask questions and get expert answers in the Sophos Community. https://community.sophos.com

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