In this video, you'll learn about AT&T DDoS Defense Service Alert Emails. We'll also give you an overview of the investigation process. For any high severity alerts, which are caused by traffic exceeding thresholds in protected zones, the DDoS Defense Service sends an alert email to your contacts. At the same time, a ticket is created for the AT&T Threat Management Team to investigate the alert.
In this video, you'll learn about AT&T DDoS Defense Service contact management and how the company administrator adds a new contact. Contacts are notified in the event of a DDoS attack. So it's important to keep the contacts list up to date and accurate.
This customer welcome video will be instrumental in establishing effective communication between AT&T's valued MSS customers and the AT&T MSS support team. This video will aid you with accessing AT&T's MSS support services, we are providing you with AT&T processes, guidelines, and contact / escalation information. These guidelines make it easier for the AT&T MSS team and your organization to successfully interface together to complete all the change requests and problem resolution situations that may arise in conjunction with your Managed Security Service.
Learn how AT&T Cybersecurity Consultants, AT&T Managed Security Services and AT&T Alien Labs, our global threat intelligence unit, can help make it safer for your business to innovate.